At Land of Birch, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website at landofbirch.com, use our services, or communicate with us. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide directly:
Name and email address (when you contact us, book a call, or sign up for our membership)
Payment information (processed securely through third-party payment processors — we do not store card details)
Business information you share during onboarding or intake forms
Communications you send us via email, DMs, or contact forms
Information collected automatically:
IP address, browser type, and device information
Pages visited, time spent on site, and referring URLs
Cookies and similar tracking technologies (see Cookie section below)
2. How We Use Your Information
We use the information we collect to:
Provide, manage, and improve our services and membership offerings
Respond to your inquiries and fulfill service agreements
Send you emails related to your account, purchases, or services you've opted into
Send marketing communications (only with your consent — you can unsubscribe at any time)
Analyze website usage to improve user experience
Comply with legal obligations
We will never sell your personal information to third parties. Ever.
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
Essential cookies — required for the website to function properly
Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)
Marketing cookies — to track the effectiveness of our content (only where applicable)
You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.
4. Third-Party Services
We use trusted third-party tools to operate our business, including but not limited to:
Payment processors (e.g., Stripe, PayPal)
Email marketing platforms (e.g., Flodesk, ConvertKit)
Scheduling software (e.g., our booking portal at portal.landofbirch.com)
Website analytics (e.g., Google Analytics)
Social media platforms (Instagram, Threads, YouTube, TikTok)
These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for their data practices.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill our legal obligations, or resolve disputes. When your information is no longer needed, we securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time
Lodge a complaint with a supervisory authority (for EU/UK residents)
To exercise any of these rights, email us at hello@landofbirch.com.
7. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. Continued use of our website or services after any changes constitutes your acceptance of the new policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
Land of Birch | hello@landofbirch.com | www.landofbirch.com